Privacy

1. Privacy Statement

In this privacy statement, “AMMF,” “we,” “us” and “ours” means Australian Motorcycle and Marine Finance Pty Ltd ACN 603 969 875. AMMF is a wholly owned subsidiary of Yamaha Motor Finance Australia Holdings Pty Ltd ACN 687 834 224 (“YMFAH”) and its related bodies corporate (together, the “Yamaha Finance Group”). AMMF has built this customer mobile application (“Application”) as a service to better assist our customers.

This privacy statement is to inform you of our policy requirements for the collection, storage, use and disclosure of your personal information if you use this Application. It also provides the key features of the AMMF privacy policy (“Privacy Policy”) and is to be read in conjunction with it as available here: https://www.ammf.com.au/home/ammf-privacy-and-disclaimers.

We are bound by the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (“APPs”) contained in the Privacy Act upon which this privacy statement is based.

2. What personal information is collected and why

Our Privacy Policy sets out what personal information we collect and why in connection with the provision of our products and services. In summary, we collect various types of information to provide, improve and administer the services offered through this Application and deal with any customer disputes or complaints. This may include (without limitation):

• personal identification information, such as your name, identity details, photos, contact details and address;
• financial information, being relevant details related to your financing arrangements with us, such as your loan account number, payment history and transaction details;
• device information, including information about the device you use to access this Application, such as the device model, unique device identifiers and mobile network information. Additionally, in the event of an error with this Application, we may collect diagnostic data and information about your mobile device known as “Log Data” through third party service providers. Log Data may include, as appropriate, your device's IP address, device name, operating system version, the configuration of this Application during your use, the time and date of use and other technical statistics; and
• “cookies” or similar technologies, being files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites you visit and stored on your device's internal memory. While this Application does not use cookies explicitly, it may use third party codes and libraries that use cookies to collect information and improve their services. You always have the option to either accept or refuse cookies and know when a cookie is being sent to your device. However, if you choose to refuse cookies, you may not be able to use certain parts of this Application.

In making available this Application, we collect, use and disclose your personal information for the primary purpose of providing and improving our services, managing your AMMF account and customer details and ensuring this Application’s functionality and security. We may also use and disclose your personal information for a secondary purpose where (among other things):

• the secondary purpose is related to the primary purpose of collection, and you would reasonably expect us to use or disclose your personal information in this way;
• you have consented to the use or disclosure;
• the use or disclosure is reasonably required to prevent, detect or investigate fraud or crime or any suspected fraud or crime; or
• the use or disclosure is otherwise required or authorised by an Australian law or court/ tribunal order.

3. How we collect your personal information

Our Privacy Policy sets out further information on how we collect your personal information. In summary, we collect your personal information in a number of ways when you use this Application, including:

• directly from you whenever we can (for example, when you use this Application to update your details, communicate with us or provide information to access specific services);
• from your device automatically through this Application’s functionality (see ‘device information’); and
• from third parties such as our business partners or related entities, where you have provided consent or the collection is otherwise lawful.

4. What if you do not provide us with your information

If we are unable to collect your personal information, you may not be able to access this Application or you may not be able to operate this Application in full.

5. Links to other sites and third-party service providers

This Application uses third party services that may collect information used to identify you. Links to the privacy policies of key third party service providers used by this Application are as follows:

• Google Play Services Privacy Policy
• App store for iOS

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. Therefore, we strongly advise you to review the privacy policies of these third-party service providers.

6. Sharing, use and disclosure of your personal information

Our Privacy Policy spells out more explicitly how we will share, use and disclose your personal information. In summary, we may share your personal information with other organisations for any purpose of our information collection as set out in this privacy statement and our Privacy Policy, including (without limitation):

• entities that are related to AMMF or in the Yamaha Motor Finance Group; and
• relevant third parties such as third-party service providers,

unless you tell us not to. You can do this by using the details described in section 12 “Contact Us”. If you ask us not to share your information with other organisations, we may not be able to provide full use of this Application. Where we do share your information with relevant third parties related to this Application it will be for reasons such as:

• facilitating use of this Application;
• providing use of this Application on our behalf;
• performing Application related services; or
• assisting us with analysing how this Application is being used, and improvements to, servicing of and other matters related to this Application.

For more information on our handling and sharing practices, who we may share your information with, who we may disclose information to, and all service providers that we may engage, please refer to our Privacy Policy.

7. Overseas disclosure

Our Privacy Policy describes the circumstances in which we may need to provide your personal information to, or get personal information about you from, persons located overseas. In summary, we may disclose your personal information to overseas recipients from time to time, for reasons such as technical support or data storage. Where we disclose your personal information overseas, we will take reasonable steps to ensure that the overseas recipient handles your personal information in accordance with the APPs, unless otherwise required or authorised by law. Please refer to our Privacy Policy for further information.

8. Camera & Files

This Application has a function allowing you to use your mobile device’s camera to take pictures and scan barcodes only. Where you choose to use this function, we will only collect information directly related to the specific picture or barcode. We do not access or collect any other photos or files stored on your device's photo gallery or file system.

9. Access to and correct of your personal information

Our Privacy Policy contains information on how you may access and seek correction of the personal information we hold about you. In summary, you can gain access to your personal information by using the contact details described in section 12 “Contact Us”. We will correct inaccurate personal information about you within 30 days of a correction request. We will then send you written confirmation of the correction within a reasonable period. In the event your personal information was previously disclosed to another entity or third party, we will take reasonable steps to notify them.

AMMF may charge an access fee to cover the cost of staff searching for, locating and retrieving requested information and staff reproducing and sending it to the person (postage or using an intermediary) who has requested access.

Access to personal information may be refused in several circumstances, such as where the information relates to anticipated legal proceedings or the request for access is frivolous or vexatious. If we deny or restrict an individual's access, we will write to you explaining why the access was refused or restricted.

10. Marketing practices

Our Privacy Policy sets out more information on our marketing practices. In summary, we and other entities in the Yamaha Motor Finance Group may, from time to time, let you know of news, special offers, products and services that may be of interest of you and will engage in marketing unless you tell us otherwise. You may contact us by using the details described in section 12 “Contact Us” to update your marketing preferences and/ or opt out at any time.

11. Complaints

If you believe the privacy of your personal information has been compromised or have a complaint about how we have handled your personal information, our Privacy Policy contains information on how you may raise a complaint and how we will deal with that complaint. We will investigate your complaint and respond to you as soon as reasonably practicable. If you are not satisfied with our response, you can refer your complaint to the Office of the Australian Information Commissioner (OAIC).

12. Contact Us

If you have any questions about our Privacy Policy or this privacy statement, do not hesitate to contact us at customerservice@ammf.com.au or on 1300 263 123.

13. Consent

By registering for or using this Application, you consent to the collection, storage, use and disclosure of your personal information as set out in our Privacy Policy and this privacy statement.

14. Changes to our Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review the AMMF website (https://www.ammf.com.au/) periodically for any changes. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy on the AMMF website. Any changes to our Privacy Policy will be effective immediately after it is posted on the AMMF website.

15. Data Breach Notification

Our Privacy Policy sets out our practices in the event of an eligible data breach (as defined in the Privacy Act). In summary, we will promptly investigate the data breach, notify the OAIC and affected individuals as required and provide details of the data breach, affected information, recommended protective steps. If you have any questions about how we manage data breaches, please contact us by using the details described in section 12 “Contact Us”.